General terms and conditions of sale
Article 1 - Identity and contact details
COWOLIDAY, SAS with capital of 7,500 euros, registered with the Toulouse Trade and Companies Register under number 904015849, domiciled at 10 place Alfonse Jourdain 31000 Toulouse NAF: 7912Z TVA Intracommunautaire: FR18904015849 Tel: 0531617328 Currently registered as a travel operator.
Article 2 - Applicability and enforceabilityThese Special General Terms and Conditions of Sale (hereinafter referred to as "the SGCS") are in addition to the main general terms and conditions of sale of the seller (hereinafter referred to as "the seller") and take precedence over the latter. In this respect, these GSTP are intended to apply to consumer customers (hereinafter "the Customer") who have booked a package of services including accommodation and access to the coworking spaces or only the purchase of individual coworking spaces. The Customer acknowledges that he/she has the legal capacity to enter into a contract, which is a prerequisite for acceptance of the GSTP. The seller reserves the right to modify its GCP at any time. The applicable GSTP are those in force on the date of the order placed by the purchaser. Unless otherwise agreed, the Customer's online acceptance of the General Terms and Conditions of Sale implies acceptance of the seller's specific terms and conditions of sale and acknowledgement of full knowledge thereof.
Article 3 - Essential characteristics of the servicesThe Customer may, prior to placing an order, acquaint himself/herself with the essential characteristics of the services he/she wishes to order by consulting the pre-contractual information communicated to him/her by the seller prior to placing any order, via the reservation portal on which the Customer places his/her order. The photographs and graphics appearing on the Internet site are provided for information purposes only and do not constitute a contractual commitment on the part of the company guaranteeing perfect similarity between the service ordered and the service represented.
Article 4 - No right of withdrawalThe 14-day right of withdrawal does not apply to accommodation, transport, catering or leisure services (tickets, guided tours, etc.) which are provided on a specific date or during a specific period in application of article L121-28, 12° of the French Consumer Code.
Article 5 - Modification of the reservationAny order validated by the Customer is a firm and definitive commitment, and any request for modification by the Customer is therefore subject to acceptance by the vendor, in accordance with its main general terms and conditions of sale.
Article 6 - Use of the Voucher Once the Customer has received a gift voucher (hereinafter referred to as a "voucher"), this allows him/her access to the coworking space only. The voucher indicates the duration for which the Customer has access to this space, as well as a code allowing him to access it via the " Cowoliday " application. The Customer can only use the voucher once. It is understood that partial use of the voucher does not give the right to reimbursement or reuse of the units not used. In the same way, the Customer can neither modify nor obtain reimbursement once the reservation has been confirmed for the services in question.
**Article 7 - Purchase of Coworking per unit (excluding packages)**The " Cowoliday " application allows the Customer to reserve access to the coworking space, on site. The price of coworking is that in force on the day of reservation and only includes the use of the coworking space. Payment is made by credit card, directly on the application. On the day of booking, the Customer will receive a code on their application giving them access to the coworking spaces for the period booked. It is understood that the Customer can neither modify nor obtain a refund for the purchase of the Coworking space per unit.
Article 8 - Purchase of the PackageBy package is understood the simultaneous sale of accommodation services and access to the Cowoliday coworking space of the Partner. In this context, the purchase of coworking services in the establishment (on which the coworking space depends) is conditioned by the purchase of a minimum of one night reserved before or after the consumption of each coworking day. The sale price of services including accommodation and access to coworking spaces is that in force on the day the order is placed and includes the use of the coworking space according to the chosen package as well as accommodation with or without catering. The price does not include, in particular, paid activities and services offered by the vendor where the stay has been booked, transport or meals, unless expressly mentioned in the offer. In the event of an obvious error in the published price, such as a derisory price in comparison with the average price recorded for the same holiday during the same period, the Customer is informed that the contract is deemed to be null and void and that he/she will be reimbursed the total price paid without compensation, regardless of the date on which the establishment notes the error, unless the Customer accepts the new actual price normally applicable and communicated by the vendor.
Article 9 - Terms of payment PackageAll bookings are subject to payment of a deposit or the full price of the service(s) on the day the order is placed, in accordance with the establishment's terms and conditions as set out in its main general terms and conditions of sale.
Article 10 - Penalties for late payment and non-payment of coworking servicesAny sum not paid on the due date for all services, including the coworking part, will be subject to the penalties for late payment and non-payment set out in the establishment's main general terms and conditions of sale.
Article 11 - Cancellation conditions PackageAny request by the Customer to cancel a booking must be addressed to the vendor in the manner set out in the vendor's main general terms and conditions of sale.
Article 12 - Intellectual property
The Customer buys a coworking service from the seller, which has been designed by Cowoliday, as such he shall not infringe the intellectual property rights belonging to COWOLIDAY. Therefore, the Client shall not modify or alter the brand, the commercial name or the logo belonging to COWOLIDAY, without the prior authorization of the owner of the rights.
Article 13 - Processing of personal dataThe seller collects and processes personal data, in its capacity as data controller, in compliance with the applicable regulations on the protection of personal data.
In accordance with the applicable regulations, the Customer, as well as the other participants, may exercise their rights of access, rectification, opposition, limitation, portability and deletion of the data concerning them by sending a request by post or e-mail to the establishment. The Customer is informed that they may lodge a complaint with the competent supervisory authority (the Commission Nationale de l'Informatique et des Libertés (CNIL) in France).
The Customer's identification data is kept for the duration of the contractual relationship. The Customer's contact data (such as email address) is kept for a period of three years from the end of the commercial relationship. The data required to comply with a legal obligation is kept in accordance with the provisions in force (in particular those set out in the Commercial Code, the Civil Code and the Consumer Code).
Article 14 - Independence of clausesThe nullity of a contractual clause does not entail the nullity of the general terms and conditions of sale.